Service Alignment · Contractor Network · Terms

Contractor Network Terms

Last updated: July 18, 2026

These terms govern use of the Contractor Network, the public portal of Prospector where a roofing contractor checks territory availability and applies for the service seat in that territory. They supplement, and are consistent with, the Service Alignment Terms & Conditions, which apply to all Service Alignment services. By checking availability or submitting an application you agree to both.

Territory Availability Checks

An availability check evaluates the shop address you enter against active service territories and applications under review, and answers only whether a territory is open, claimed, or in review. Verdicts are point-in-time and informational: a territory shown as open is not reserved for you, and its status can change before an application is completed. Availability answers never disclose who holds a territory or who has applied for it.

Applications and Verification

Submitting an application does not record it. Your application is held in a verification link emailed to the business email you provide, and that link expires 24 hours after submission. An application is considered only after you open the verification link; an unverified application is never recorded. Once verified, a pending application places its territory in review while a Service Alignment operator evaluates it.

One Seat Per Territory

Territories currently operate with a single service seat, so applications are reviewed rather than automatically accepted, and approval is at Service Alignment’s discretion. Service Alignment may change the territory model in the future, including offering multiple seats or tiered seats within a region. Submitting an application does not guarantee approval, and a declined company may re-apply later. An approved seat is activated under a separate client agreement, which describes specific features and pricing.

Accuracy of Information

You must provide accurate and current business information in an application — including company name, contact details, shop address, years in business, and crew size — and you must be authorized to apply on behalf of the company named.

Acceptable Use

You agree not to misuse the Contractor Network, including by probing availability checks to identify other applicants or territory holders, submitting applications for companies you do not represent, automating bulk submissions, or interfering with the operation of the service.

SMS Messaging Program Terms

By providing your mobile number and consenting (verbally during a live phone conversation with a Service Alignment representative, or via a web form or opt-in keyword where offered), you agree to receive text messages from Service Alignment related to your inquiry and our roofing services, including follow-ups, roof-report links, and appointment confirmations. During a verbal opt-in the representative asks for your permission to text you the roof report, follow-up information, and appointment confirmations, and discloses that message frequency varies, that message and data rates may apply, that consent is not a condition of purchase, and that you can reply STOP to opt out or HELP for help. Consent is recorded only after you answer affirmatively, and automated text messages are not sent unless that consent record exists. Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt-out: reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT at any time to cancel. After you opt out, we will send a one-time confirmation that you are unsubscribed and will receive no more messages, and you will receive no further messages. To opt back in, reply START.
Help: reply HELP or INFO for help with your roof report or messages, or email support@servicealignment.ai.

Disclaimers & Limitation of Liability

The disclaimers and limitations of liability in the Service Alignment Terms & Conditions apply to the Contractor Network. Services are provided “as is” without warranties of any kind to the fullest extent permitted by law.

Contact

Service Alignment
Email: legal@servicealignment.ai
SMS program support: support@servicealignment.ai

See also the Contractor Network privacy notice and the Service Alignment Privacy Policy.